Professional Development

Mastering Difficult Conversations Part 1- Preparing

Difficult conversations will happen in every workplace. Those conversations can create stress and cause a significant loss of productivity. More importantly, if done incorrectly, they can damage critical relationships. The impact can destroy teams and organizations when these conversations are ignored.

In this interactive webinar, participants will learn how to determine if a hard conversation is warranted and how to prepare for successful communication.

Date: February 8th

Time: 9:00 AM EST

Format: Facilitator-Led Webinar

Investment: $197

Class Length: 2-Hours

Mastering Difficult Conversations Part 2- The Delivery

Difficult conversations will happen in every workplace. Those conversations can create stress and cause a significant loss of productivity. More importantly, if done incorrectly, they can damage critical relationships. The impact can destroy teams and organizations when these conversations are ignored.

In this interactive webinar, participants will learn how to determine how to set the stage for a difficult productive conversation. It will cover; the words to use, words to avoid, delivery techniques, anticipated reactions, and strategies to stay on track during the conversation.

Date: February 22nd

Time: 9:00 AM EST

Format: Facilitator-Led Webinar

Investment: $197

Class Length: 2-Hours

Power Planning to Master Time and Task Management

At the conclusion of this course, participants will understand how to develop effective plans and manage their time and tasks to execute those plans.

Date: February 22nd

Time: 2:00 PM EST

Format: Facilitator-Led Webinar

Investment: $197

Class Length: 2-Hours